Here are my most recent posts

12 Things You Should Never Say At Work

12 Things You Should Never Say At Work (and what to say instead)

  Office politics can be a tricky affair. It’s easy to say the wrong thing when you’re under stress or you feel you’ve been treated unfairly. Maybe you’ve caused offense by criticizing someone in an unconstructive manner. Or perhaps it’s you who’s been criticized — and you’ve responded by trying to shift the blame. It’s […]

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happy customers

9 Ways to Make Your Customers Happy

We live in an age where pretty much anyone can start a business, but the odds of becoming victim to today’s harsh economy or living in the shadow of a rival business can be unfortunately high. While there are many advantages to selling online, it also comes with the risk of customers disengaging. It is […]

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8 Things That Are More Important for Success than Intelligence

When it comes to academic achievement, intelligence is an important factor. In fact, we are often led to believe that the only way to succeed is to be blessed with an exceptional IQ. However, research has found that while intellect is a significant factor in predicting success, it is certainly not the only — or […]

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How to Keep Content Working for You

Get the Most Out of Your Content

Content marketing is important — it establishes your business as a knowledgeable player in your industry and builds your reputation as a passionate and involved member of your professional community. Still, generating top-quality content isn’t easy. Small businesses especially face a balancing act between devoting resources to generating content and spending time on other, more immediately […]

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How to Find the Best Employees

5 Interview Questions Every Small Business Should Ask

It doesn’t matter how great your ideas and products are, your small business is only is strong as your employees. Bringing someone on board who doesn’t pull their weight is just not an option. If you have a limited payroll, every one of your workers probably has to wear many hats and be ready to […]

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Customer Retention Secrets Revealed

10 Ways to Make Customers Love Your Business

You may already know it costs 6 – 7 times more to acquire a new customer than to keep an old one,1 but do you know exactly how to keep those customers coming back? Below are some customer retention secrets you can put to work right away. 1. Surprise them with extras. Nothing turns a […]

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Cost-Effective Ways to Grow

10 Low-Cost Tips to Improve Your Business

Running your small business brings plenty of challenges, not the least of which is finding ways to grow your business without emptying your pockets. That’s why we’ve put together 10 great ideas for low-cost business improvements. 1. Focus on the Customer1 Sure, it may go without saying, but placing an emphasis on your customer should […]

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How to Research Your Market

Grow Your Business with Market Research

Finding new ways to grow your small business can be a daunting task. While there are myriad sites offering foolproof methods for growth, knowing which techniques to employ can be tricky. However, one tried and tested way to learn more about your customers and the services they might want is with market research. Choose Your […]

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When Does It Make Sense to Expand?

Have you been considering expanding your business? Knowing not only how but when to grow your business in today’s economic climate is essential to the longevity of your company. Explore your options to discern whether or not it is in your business’s best interest to expand right now. Are Your Customers Satisfied? When toying with […]

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How to Beat Your Competitors

What does it take to get the market’s attention and grow your business? In an age where advertisements are everywhere and free content abounds, is  there a secret ingredient for standing out from the crowd? The leaders of a few Fortune 500 companies have shared the secrets to their businesses’ growth. 1. Be good to […]

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