deborah connor

Customer Spotlight: Deborah Connor

Deborah Connor has been riding horses before most people learn to ride a bike. Competing by the age of eight, Deborah has spent her whole life working with horses. Today, Deborah trains and sells showjumping horses. Her story is so unique that it was made into a film in 2016 called A Sunday Horse. Deborah […]

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How To Write The Perfect Job Ad

  Writing a job ad is an important responsibility. You want to reach as many potential applicants as possible and convince the best ones that it’s worth the effort to apply. How can you ensure your job ad will get the response your business needs? With a few basic principles in place, writing your ad […]

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social media

A Guide to Social Media Customer Care

  Social media is the go-to portal when customers want to reach out. One customer may post a query on your Facebook page, while another tweets you with a complaint. Either way, your reputation is at stake when consumer interaction becomes so public. How can you ensure customer satisfaction without compromising your brand? By learning […]

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credit

Monthly Challenge Series: Improve Your Business Credit Score

Keeping your business up and running is no small feat. From managing day-to-day tasks to handling profit outlook for the year, there are only so many things you can tackle each day. Bettering your business credit is probably not at the top of your to-do list, nor does it need to be. Still, it’s something […]

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inspiration header

Where to Find Inspiration for Your Business

It takes a lot of hard work and focus to run a small business. The day-to-day tasks can keep your mind busy, and they don’t always allow for time to brainstorm new marketing tactics, product ideas or business strategies. If you do have time, you might feel burnt out and uninspired. Inspiration is not something […]

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networking

How to Use Your Network to Improve Your Business

One of the biggest obstacles new business owners face is building up a base of customers. You can market through social media channels, hand out coupons and more, but gimmicks can’t always close the deal. If your business is stagnant and you’re not sure why, consider how you connect with your customers. In an age […]

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12 Things You Should Never Say At Work

12 Things You Should Never Say At Work (and what to say instead)

  Office politics can be a tricky affair. It’s easy to say the wrong thing when you’re under stress or you feel you’ve been treated unfairly. Maybe you’ve caused offense by criticizing someone in an unconstructive manner. Or perhaps it’s you who’s been criticized — and you’ve responded by trying to shift the blame. It’s […]

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business meeting

10 New Year’s Resolutions for Small Business Owners

The beginning of the new year is widely known as a time to make personal resolutions, but for business owners, personal goals often coincide with professional goals. As you enter 2017, consider these resolutions. They might not all apply to everyone, but hopefully you can use a few to take your business to greater heights! […]

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