A positive mobile experience is key to garnering and fostering customer relationships. Now more than ever, customers expect businesses to meet them where they are — and increasingly that is on their mobile devices. For small businesses with a limited budget or little experience in this area, mobile can be an intimidating frontier. In this piece by the Head of Headway Capital Business Lending, small businesses can learn a few simple ways to help their customers have a smooth and positive experience on their business’ mobile site.