{"id":2050,"date":"2018-08-02T14:48:40","date_gmt":"2018-08-02T19:48:40","guid":{"rendered":"https:\/\/www.headwaycapital.com\/blog\/?p=2050"},"modified":"2020-10-05T15:36:39","modified_gmt":"2020-10-05T20:36:39","slug":"how-to-deal-with-fake-negative-reviews","status":"publish","type":"post","link":"https:\/\/www.headwaycapital.com\/blog\/how-to-deal-with-fake-negative-reviews\/","title":{"rendered":"How to Deal With Fake Negative Reviews"},"content":{"rendered":"<p>If you\u2019re a small business owner, you know how important online reviews can be when it comes to growing your business and attracting new customers. So the last thing you need is someone spreading damaging lies about your business on the web by leaving you a fake negative review.<\/p>\n<p>These days it\u2019s quick and easy for people to set up a profile and say anything they want about your business. Maybe it\u2019s a competitor, or just someone looking to cause you some trouble. Whatever the reasons, this is a very real issue that should be dealt with swiftly.<\/p>\n<p>It might be tempting to simply ignore the review \u2013 after all, it\u2019s not from a real customer. But surveys show that <u><a href=\"https:\/\/www.brightlocal.com\/learn\/local-consumer-review-survey\/\">potential customers rely heavily on online reviews<\/a><\/u> when deciding to do business with a company, and many aren\u2019t able to recognize fake ones. So it goes without saying that just a couple of negative sentences left on your business profile can do some real damage to your reputation.<\/p>\n<p>Now for the good news: there are a few simple ways to handle bogus reviews and maintain your reputation with consumers. Our step-by-step guide tells you everything you need to know \u2013 from how to identify a review as fake to how to respond and, ultimately, get the review removed. We\u2019ve also included some tips to help you more easily monitor your reviews in the future, so you can stay on top of any fake ones.<\/p>\n<p>Our guide looks at some of the most popular review websites, so wherever you have a business profile, we\u2019ve got you covered.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2051\" src=\"\/blog\/wp-content\/uploads\/sites\/5\/2018\/08\/How-to-Deal-With-Fake-Negative-Reviews.png\" alt=\"fake negative review management\" width=\"800\" height=\"11515\" srcset=\"https:\/\/www.headwaycapital.com\/blog\/wp-content\/uploads\/sites\/5\/2018\/08\/How-to-Deal-With-Fake-Negative-Reviews.png 800w, https:\/\/www.headwaycapital.com\/blog\/wp-content\/uploads\/sites\/5\/2018\/08\/How-to-Deal-With-Fake-Negative-Reviews-768x11054.png 768w, https:\/\/www.headwaycapital.com\/blog\/wp-content\/uploads\/sites\/5\/2018\/08\/How-to-Deal-With-Fake-Negative-Reviews-150x2159.png 150w, https:\/\/www.headwaycapital.com\/blog\/wp-content\/uploads\/sites\/5\/2018\/08\/How-to-Deal-With-Fake-Negative-Reviews-640x9212.png 640w, https:\/\/www.headwaycapital.com\/blog\/wp-content\/uploads\/sites\/5\/2018\/08\/How-to-Deal-With-Fake-Negative-Reviews-750x10795.png 750w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>Rebuilding your online reputation can take time and effort, costing you money. A <a href=\"https:\/\/www.headwaycapital.com\/small-business-loans\">small business loan<\/a> can give you the help you need while you manage your business and rebuild your credibility.<\/p>\n<p><strong>Sources<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Bright Local. (2017) <u><a href=\"https:\/\/www.brightlocal.com\/learn\/local-consumer-review-survey\/\">Local Consumer Review Survey<\/a><\/u>. <strong>brightlocal.com<\/strong><\/p>\n<p>Review Trackers. (2018) <u><a href=\"https:\/\/www.reviewtrackers.com\/online-reviews-survey\/\">Google Is Dominating the Review Market.<\/a><\/u><strong> reviewtrackers.com<\/strong><\/p>\n<p>Real Simple. (2018) <u><a href=\"https:\/\/www.realsimple.com\/work-life\/life-strategies\/fake-online-reviews\">How to Spot Fake Online Product Reviews.<\/a><\/u><strong> realsimple.com<\/strong><\/p>\n<p>Low, J. (2017) <u><a href=\"https:\/\/whitespark.ca\/blog\/remove-fake-google-reviews\/\">How to Remove Fake Google Reviews.<\/a><\/u><strong> whitespark.ca<\/strong><\/p>\n<p>Roque, N. (2018) <u><a href=\"https:\/\/repcheckup.com\/flag-fake-negative-online-reviews\/\">How to Flag Fake or Negative Online Reviews on Google, Facebook, and Yelp.<\/a><\/u> <strong>repcheckup.com<\/strong><\/p>\n<p>Murphy, C. (2014) <u><a href=\"https:\/\/www.revinate.com\/blog\/2014\/08\/how-to-report-fraud-on-tripadvisor\/\">How to Report Fraud on TripAdvisor.<\/a><\/u><strong> revinate.com<\/strong><\/p>\n<p>Yell. (2018) <u>Help for business owners.<\/u><strong> yell.com<\/strong><\/p>\n<p>Torrillo, J. (2018) <u><a href=\"https:\/\/www.reputationmanagement.com\/blog\/fighting-fake-reviews-removal-response-reputation\/\">How to Report Fake Google Reviews. <\/a><\/u><strong>reputationmanagement.com<\/strong><\/p>\n<p>Reputation Stacker. (2018) <u><a href=\"https:\/\/reputationstacker.com\/how-to-deal-with-fake-customer-reviews\/\">Fake Online Reviews \u2013 How To Deal With Fake Customers Reviews In 4 Simple Steps.<\/a><\/u> <strong>reputationstacker.com<\/strong><\/p>\n<p>Hawkins, J. (2018) <u><a href=\"https:\/\/moz.com\/blog\/fake-negative-reviews-on-google\">How to Deal with Fake Negative Reviews on Google.<\/a><\/u> <strong>moz.com<\/strong><\/p>\n<p>Google My Business Help. (2018) <u><a href=\"https:\/\/support.google.com\/business\/answer\/7198436?hl=en-GB\">Manage your notifications.<\/a><\/u><strong> support.google.com<\/strong><\/p>\n<p>Yelp. (2018) <u><a href=\"https:\/\/www.yelp-support.com\/article\/How-do-I-change-the-notifications-I-receive-for-my-business?l=en_US\">How do I change the notifications I receive for my business?<\/a><\/u><strong> yelp-support.com<\/strong><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019re a small business owner, you know how important online reviews can be when it comes to growing your &#8230;<\/p>\n","protected":false},"author":7,"featured_media":2052,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[614],"tags":[283,96,320,286,278],"class_list":["post-2050","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-infographics","tag-customer-review","tag-infographic","tag-online-review","tag-review-management","tag-reviews"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Deal With Fake Negative Reviews - Headway Capital Blog<\/title>\n<meta name=\"description\" content=\"The last thing a small business owner wants is negative reviews, especially when you know they&#039;re inaccurate. Here&#039;s how to manage it easily.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.headwaycapital.com\/blog\/how-to-deal-with-fake-negative-reviews\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Deal With Fake Negative Reviews - Headway Capital Blog\" \/>\n<meta property=\"og:description\" content=\"The last thing a small business owner wants is negative reviews, especially when you know they&#039;re inaccurate. 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